How CMS will impact employers
Resources
For the most part, the transition to the Claims Management Solutions (CMS) system does not affect how employers do business with WorkSafeBC.
We will continue to provide the best possible service to employers and keep disruptions to a minimum. However, given the magnitude of the change, the transition to a new system has resulted in some service delays. Our staff are working very hard to improve this situation.
If you have a concern or problem concerning a claim, please contact our Teleclaim service at 1 888 WORKERS (1 888 967-5377) or #5377 for Telus, Rogers, and Bell mobility customers, Monday to Friday between 8:00 a.m. and 4:00 p.m. If you are put on hold, please dial '0' and another member of our service team will assist you. We thank you for your patience during this transition period.
See details of how CMS will impact:
- Submitting Employers’ Report of Injury and Occupational Disease (Form 7)
- Managing claims
- Viewing claims online
- Claim cost statements
CMS will also affect: